Operations Specialist

Stefanini Group is hiring! Stefanini is looking for Operations Specialist in Deerfield, IL For quick Apply, please reach out to Rachit Rastogi - call: 2489360662/ email: [email protected] Work Hours: M-F (40 hours) Work Location: Deerfield, IL Shift: 1st Shift This position will be an integral part of the Capital Services and Support team. The primary function of this position is to support the back-office customer operation functions associated with monthly cycler rental billing and entry of data into the GSP system Responsibilities: Enter individual billing agreements in GSP per each cycler shipped based on the daily shipment of cycler rental devices. Identify when patients have more than one cycler assigned so retrieval of one of the devices can be arranged. Identify when patients have more than one billing agreement active to determine if new billing agreement is required. Update and maintain data in designated Excel workbooks and tracking files. Job Requirements: 2 - 5 years customer operations experience Minimum requirements: High school degree or equivalent; 4-year college degree (preferred) Ability to organize workload and prioritize tasks Attention to detail with a high level of accuracy and ability to self-check Ability to clearly identify and resolve routine and some non-routine issues on a timely basis Effective written and verbal communication skills Ability to learn new systems quickly (i.e. JD Edwards, and GSP) Working knowledge of Excel Must have the ability to meet deadlines and handle multiple projects; should be able to ask the right questions and lead conversations in order to solve customer or internal issues Must be able to work effectively within a cross functional group to address business issues and ensure milestones are met Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We will also speak with you about the process, including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company. #LI-RR1 #LI-ONSITE