Quality Manager

Salary: $65k - 80k per year + none
Reference: AB_5003597

Location: Kansas City, MO | Pay: 65-80k Salary Are you a quality leader ready to drive operational excellence in a fast-paced manufacturing environment? We are looking for an experienced Quality Assurance Manager to oversee our QA team, champion an organization-wide culture of continuous improvement, and maintain strict adherence to ISO 9001:2015 standards.

You will lead quality systems, manage internal and external audits, resolve non-conformances, and partner closely with Production and Supply Chain leadership to ensure our products exceed customer expectations.

Key Responsibilities

• ISO 9001:2015 Leadership: Serve as the on-site lead for surveillance and re-certification audits. Develop, implement, and maintain QA systems, procedures, and internal audit training.

• Team Supervision: Mentor, supervise, and develop the QA Inspection team, including performance reviews, coaching, and workload management.

• Corrective Action & Problem Solving: Analyze non-conformances, issue Corrective Action Responses (CAR), monitor implementations, and verify long-term effectiveness.

• Customer & Client Alignment: Ensure technical specifications meet client expectations, investigate customer complaints, and coordinate swift resolutions.

• Regulatory & Agency Oversight: Manage compliance tracking, approval systems, and delivery monitoring for contract and governing agency deliverables.

• Quality Maintenance: Oversee documentation, quality control logs, and equipment calibration.

What We Are Looking For

• Education: Bachelor’s degree preferred but not required.

• Experience: 2–5 years of QA experience in manufacturing/operations, with 1+ years in a supervisory or managerial role preferred.

• Expertise: Hands-on experience with regulatory audits, compliance standards, and statistical analysis.

• Skills: Proficient with MS Office and Quality Management Systems (QMS). Solid analytical, communication, and team leadership abilities.

• Physical & Environment: Ability to occasionally lift up to 35 lbs in a manufacturing facility setting.

salary: $65,000 - $80,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Quality Management Systems & ISO Compliance: Develop, implement, and maintain company QA systems and procedures. Serve as the primary on-site lead for ISO 9001:2015 surveillance and re-certification audits to ensure process adherence across all departments.
• Audit Leadership: Lead internal and external quality audits, and train internal auditors to ensure organizational readiness to industry standards.
• Team Leadership & Management: Supervise, mentor, and develop the QA Inspection team. Conduct annual performance reviews, handle employee relations matters, and oversee team timecard approvals.
• Non-Conformance & Corrective Actions: Analyze non-conformances, document Corrective Action Responses (CAR), monitor implementation, and measure long-term results to prevent recurrence.
• Customer Quality & Complaints: Ensure customer requirements and technical specifications are accurately met. Analyze customer quality complaints and coordinate cross-functional resolutions.
• Cross-Functional Collaboration: Partner with Production and Supply Chain teams to resolve active quality issues, assist with new and existing product specifications, and recommend process improvements.
• Government & Agency Compliance: Manage tracking, monitoring systems, and approvals for planned deliveries of contract/governing agency product lines.
• Recordkeeping & Equipment Calibration: Oversee maintenance of quality records, compliance logs, documentation, and the proper calibration of testing equipment.

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Skills

• Product Inspection
• ISO
• Quality Control

Qualifications
• Years of experience: 2 years
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.