Bookstore Operations Assistant

Job Overview: Pay Range: $24.19hr - $29.19hr Requirement/Must Have: Strong communication and interpersonal skills. Ability to lift and move boxes up to 30-40 pounds. Proficiency with Microsoft Office and basic computer applications. Ability to work flexible hours during semester start-up and peak periods. Responsibilities: Support daily operations of the bookstore. Provide front-line customer service to students, faculty and staff, ensuring high levels of customer satisfaction. Receive, unpack, and stock textbooks, receive shipments in the system. Assist students with ordering textbooks, accessing digital bookshelf, redeeming access codes. Coordinate textbook distribution, returns and exchanges. Support faculty with textbook adoption processes, deadlines, and platform navigation to ensure accurate listings each semester. Liaison with online book distributor and publishers as needed to troubleshoot orders and access codes. Address, resolve or escalate student, faculty, and staff concerns. Maintain bookstore order and organization. Perform basic administrative tasks. Work independently and collaboratively in a fast-paced higher education environment. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.