Archiving Manager

We are looking for a full-time Archiving Manager to join our Southampton office to supervise the Archives team ensuring all physical papers, files, deeds and Wills are archived in accordance with the archiving process.We support hybrid working and flexible office attendance, according to business need.Key Responsibilities Ensure new files, deeds and wills are processed by the team, including the facilities teams in each office, on all systems and ensure data is updated accordinglyEnsure the team deal with requests and queries which arrive in the Archives inbox, including external requests and queriesEnsuring that requested files are located and provided to fee earners in a timely mannerDealing with all archive requests and queries to cover team holiday/sickness, as requiredHandling escalations from team members to find a resolutionChecking gone for good/packets and files have been processed correctly on the database and perming out the barcodes from the storage companyInvestigating and rectifying any inconsistencies or errors which come to light to avoid issues in the futureAuditing of papers, files, deeds and wills in relation to historic mergersSupport the team in dealing with ongoing legacy projectsLiaising with key stakeholders across different teams and office locations to support accurate archiving of informationPrepare and provide comprehensive archiving reports, as requestedTo ensure compliance with the firm's Archiving Policy processesReconciliation of storage invoicing with agreed contract rate with storage companyProviding training to team members on systems and processesProvide archive training to staff members across the firm to assist them in understanding the archiving processCarry out performance management and appraisals for the Archiving team as required.Assist the Head of Premises and Facilities Management with the progressing of archiving projectsAssist the Head of Premises and Facilities Management to review the Archiving Policies annuallySkills / Experience RequiredThe successful candidate must have a background within an archiving position, ideally gained within a legal or professional services environment.You should also be able to evidence the following: Previous line management experienceAttention to detail and analytical skillsExcellent organisational skillsKnowledge of Microsoft packagesFlexibility in the duties of the role'Can do' and 'will help' approachSelf-motivation and willingness to learn and improveGood communications skillsExcellent client care approachThe interview process will start as soon as suitable candidates have been identified.TPBN1_UKTJ