Claims Handler

We are recruiting for a part time Claims Handler on behalf of a small Property Insurance company.

Key Responsibilities

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• Handling incoming claims (ROCs – Record of Change), reviewing and liaising with customers.
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• Liaising with on-site staff to understand claim details.
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• Investigating and resolving customer complaints.
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• Managing new job entries, contacting customers and scheduling technician appointments.
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• Updating systems daily with claims progress and revised finish dates.
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• Communicating with field staff on claims progression.
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• Uploading RAMs (Risk Assessment and Method Statements) for job resketchments.
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Key Requirements

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• Minimum 1 year experience as a claims handler in insurance (flood/fire, domestic property ideal).
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• Comfortable managing detail and keeping accurate records.
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• Well suited to someone wanting flexibility, e.g. returning from maternity/paternity leave.
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Keywords: Claims Handler; Claims; Remote; Insurance; Property

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