Planner

Temporary Repairs Planner

Location: Chessington, SurreyHours: 4 Days per Week, 8:00am - 4:00pmRate: £13.00 per hourContract Type: Temporary

About the Role

We are currently seeking an organised and customer-focused Repairs Planner to join a busy maintenance and repairs team based in Chessington. This is an excellent opportunity for someone with strong administrative and scheduling skills who enjoys working in a fast-paced environment and providing excellent customer service.

The successful candidate will be responsible for coordinating repair appointments, managing engineers' diaries and ensuring repairs are completed efficiently while maintaining excellent communication with customers and contractors.

Key Responsibilities

\n
• Scheduling and coordinating repairs and maintenance appointments.
\n
• Managing operatives' and contractors' diaries to maximise productivity.
\n
• Receiving and handling incoming repair requests via telephone and email.
\n
• Liaising with tenants, residents, contractors and internal teams regarding repair updates.
\n
• Raising and processing works orders accurately on internal systems.
\n
• Monitoring the progress of repairs and ensuring appointments are completed within agreed timescales.
\n
• Updating records and maintaining accurate data entry.
\n
• Responding to customer enquiries and resolving scheduling issues where possible.
\n
• Supporting the wider repairs and maintenance team with administrative tasks.
\n

Skills and Experience Required

\n
• Previous experience in a repairs planning, scheduling, customer service or administration role.
\n
• Experience within housing, maintenance, facilities management or property services would be advantageous.
\n
• Excellent organisational and time management skills.
\n
• Strong communication skills, both written and verbal.
\n
• Ability to prioritise workload and work effectively under pressure.
\n
• Good IT skills, including Microsoft Office applications.
\n
• A proactive and customer-focused approach.
\n

What We Offer

\n
• Competitive hourly rate of £13.00 per hour.
\n
• Consistent working pattern of 4 days per week, 8:00am - 4:00pm.
\n
• Friendly and supportive team environment.
\n
• Immediate start available.
\n
• Opportunity to gain valuable experience within a busy repairs and maintenance function.
\n

If you are an organised individual with strong scheduling and customer service skills, we'd love to hear from you. Apply today for this exciting temporary opportunity in Chessington.