Onboarding Paralegal

Onboarding Paralegal

London (Hybrid, 3 days in office) | Permanent

Join an innovative legal business transforming the conveyancing experience through cutting-edge AI and exceptional client service.

We're looking for an ambitious Paralegal to play a key role in converting enquiries into instructions and delivering an outstanding client onboarding journey. You'll be the first point of contact for prospective clients, preparing quotes, answering questions, managing follow-ups and giving people the confidence to trust us with one of the biggest transactions of their lives. Based on the uploaded job description.

What you'll do

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• Prepare and issue conveyancing quotes
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• Follow up with prospective clients and convert enquiries into instructions
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• Answer client queries in a clear, professional and approachable manner
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• Manage the onboarding pipeline and keep matters progressing
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• Support reporting and provide feedback to improve processes and client experience
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What we're looking for

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• Strong communication and relationship-building skills
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• Confident, proactive and commercially minded
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• Highly organised with excellent attention to detail
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• Professional, intelligent and customer-focused
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• An interest in legal technology and AI
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Ideal background

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• Paralegal, legal assistant or conveyancing experience
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• Property, estate agency, sales or customer service experience
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• Experience working in a fast-paced environment
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What's on offer?

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• Competitive salary
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• Hybrid working
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• Modern Central London offices
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• Collaborative, high-growth environment
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• Opportunity to work at the forefront of AI and legal innovation
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Ready to be part of the future of conveyancing? Apply today.

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