Client Services Executive

We are looking for a highly organised Client Services Executive to join a well-established London-based business with a long-standing reputation for quality and craftsmanship. This varied role combines client service, sales support, events and relationship management, offering the opportunity to work with a wide range of UK and international clients in a collaborative team environment.

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• Deliver a first-class client experience across a specialist product range.
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• Manage client enquiries and provide expert advice throughout the sales process.
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• Build and maintain strong client relationships while identifying new business opportunities.
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• Attend client meetings and prestigious events, representing the business professionally.
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• Coordinate UK and international events, business trips and marketing activity.
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• Take client measurements and oversee hire stock management.
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• Liaise with suppliers and internal teams to ensure seamless service delivery.
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• Support invoicing, account reconciliation and general sales administration.
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• Experience in client services or office support within luxury retail
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• Excellent communication and relationship-building skills.
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• Strong organisational skills with the ability to manage multiple priorities.
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• A professional, proactive and customer-focused approach.
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• Confident using Microsoft Office (Business Central is desirable).
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• Comfortable working independently and as part of a collaborative team.
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• Commercial awareness and the ability to spot business opportunities.
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• An interest in luxury brands, heritage businesses or premium customer service.
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• Willingness to travel occasionally within the UK and internationally.
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If this sounds like you apply today!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates