International Assignment Consultant

International Assignment Consultant

Fully Remote (UK-Based) | Permanent | Monday to Friday, 9:00am - 5:15pm

Are you passionate about delivering exceptional customer experiences and managing complex projects from start to finish? Do you thrive in a fast-paced environment where no two days are the same?

We are seeking an International Assignment Consultant to support employees and their families as they relocate across the EMEA region. This is an exciting opportunity to combine your customer service, relationship management, and coordination skills in a role where you'll make a genuine impact on people's lives during a significant life transition.

As the trusted point of contact throughout the relocation journey, you'll take ownership of each assignment, ensuring employees receive a seamless and positive experience from beginning to end.

As an International Assignment Consultant, you will act as the primary contact for relocating employees throughout their international assignment journey.

Working closely with clients, suppliers, and internal teams, you'll coordinate a wide range of relocation services, manage timelines, resolve challenges, and ensure every case is handled professionally and efficiently. Your ability to build strong relationships, stay organised under pressure, and deliver outstanding customer service will be key to your success.

Key Responsibilities

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• Manage a portfolio of international relocation cases across the EMEA region.
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• Act as the dedicated point of contact for assignees throughout the relocation process.
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• Coordinate relocation services in line with client policies and service level agreements.
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• Build strong relationships with employees, clients, suppliers, and internal stakeholders.
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• Proactively manage expectations and provide regular updates throughout each relocation.
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• Monitor and track case progress, ensuring key milestones and deadlines are achieved.
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• Resolve issues efficiently and identify practical solutions to minimise disruption.
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• Maintain accurate records and documentation within company systems.
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• Manage multiple assignments simultaneously while maintaining a high level of service.
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• Collaborate with colleagues and external partners to ensure a seamless relocation experience.
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We're interested in speaking with candidates who enjoy working in a customer-focused environment and have a natural talent for organisation, coordination, and problem-solving.

Background in:

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• Customer Service
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• Account Management
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• Project Coordination
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• Case Management
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• Client Services
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• Global Mobility
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• Relocation Services
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• Operations or Administrative Coordination
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You'll also have:

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• Excellent communication and interpersonal skills.
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• Strong organisational skills with exceptional attention to detail.
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• The ability to prioritise and manage a busy workload effectively.
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• Confidence working independently within a remote environment.
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• A proactive and solutions-focused approach.
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• Strong relationship-building abilities and a customer-first mindset.
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• The ability to remain professional and adaptable when managing competing priorities.
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What's on Offer?

Fully remote working within the UK

Competitive salary

Annual bonus scheme

Medical and healthcare benefits

Comprehensive training and support

Collaborative and supportive team environment

Exposure to international clients and relocation programmes across the EMEA region

Long-term career development opportunities