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Posted 07 August, 2026

Operations Administration Support

Hales Group
Bury Saint, ENG, GB Full Time

Job Description

AdministratorNear Bury St EdmundsFull-time, Monday to Friday£27,000 to £29,000 DOEPermanentOffice based We are recruiting on behalf of our client, a growing and well-established business based in Bury St Edmunds. They are seeking an organised and proactive individual to support day-to-day operations, customer communication, scheduling, and administration. This is a varied role offering the opportunity to become a key part of a busy team.Key Responsibilities\n
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  • Coordinate projects, schedules, and operational activities to ensure smooth service delivery
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  • Liaise with customers, suppliers, and internal teams to manage enquiries and project requirements
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  • Arrange deliveries, bookings and logistics as required
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  • Maintain accurate records, databases, and CRM systems
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  • Prepare and manage operational documentation and reports
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  • Support stock control, ordering, and resource planning activities
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  • Manage shared inboxes and provide timely responses to enquiries
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  • Raise quotations and provide after-sales support where required
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  • Assist with compliance, quality, and health & safety administration/processes
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  • Handle manufacturer claims and all related documentation
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  • Provide general administrative support to the wider operations team
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  • Participate in internal / external meetings as requested
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Requirements\n
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  • Previous experience within administration, operations support, coordination, or customer service
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  • Strong organisational skills with excellent attention to detail
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  • Ability to manage multiple priorities and meet deadlines
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  • Confident communication skills, both written and verbal
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  • Proactive and able to work independently using initiative
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  • Comfortable working with systems, databases, and Microsoft Office packages
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  • Strong problem-solving skills and a positive, team-focused attitude
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  • Reliable, adaptable, and eager to contribute to a busy and supportive environment
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Please apply today with your current CV or call our office for more information on .