Tenancy Sustainment Officer

Tenancy Sustainment Officer

Huntingdon

£35,853.29 plus £4,015.80 car allowance

Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a tenancy sustainment service working with our client's customers to be there to call on when they need help. You'll work with them to help them sustain their tenancy, understand their needs, offer support and take action to help them develop their skills and behaviours.?

?They're looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving tenancy sustainment for their residents. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.

You’ll be able to….. ?

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• Deliver an excellent customer focused, tenancy sustainment service to our most vulnerable residents ??
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• Be adaptable and brilliant at working in partnership with our customers, colleagues and communities ?
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• Design and deliver effective campaigns to encourage tenancy sustainment across our communities ?
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• Support the creation of new ideas and innovation in the business?
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For this role, you’ll need a full UK driving licence and will also be required to undergo a DBS check.?

?The closing date for applications is 12pm on Thursday 20th August 2026. ?Interviews will take place on Friday 4th September 2026 via Teams.?

About the team?

You’ll be part of our client's Customer Experience Directorate– where you'll work as part of their Neighbourhood Teams who our led by our Assistant Director of Neighbourhoods and you’ll be reporting to their Community Housing Manager- it’s an exciting team to be part of, as they deliver their corporate plan ambitions?

Benefits?

Here are just some of the reasons we think you would enjoy a Career with our client.?

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• ?They offer great Remuneration & Benefits?
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• They are serious about Health & Wellbeing?
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• They are committed to Living our Values everyday?
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• They are committed to Equality, Diversity & Inclusion?
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• They offer a strong Work / Life Balance?
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• They are committed to high Employee Engagement?
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