Service Manager

Service Manager

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New Homecare Service | Chelmsford, Essex

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Competitive Salary + Benefits + Career Development

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Are you an experienced care leader ready to build something exceptional from the ground up?

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Banquo Ltd is launching an exciting new Homecare service in Chelmsford, and we are looking for an ambitious, compassionate and driven Service Manager to lead its development and operational success.

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This is a unique opportunity to play a pivotal role in establishing and growing a high-quality, CQC-regulated service that supports children, young people, adults and older people to live independently and safely in their own homes and communities.

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If you're passionate about delivering outstanding care, developing teams, driving quality and making a real difference to people's lives, we'd love to hear from you.

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Why Join Banquo Ltd?

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At Banquo Ltd, we believe great care starts with great leadership.

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Our focus is on delivering safe, effective and person-centred support that promotes dignity, independence, choice and positive outcomes. As Service Manager, you'll have the opportunity to shape a new service, build strong community partnerships and create a culture where both the people we support and our colleagues can thrive.

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What You'll Be Doing

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As Service Manager, you will:

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Lead the successful launch and development of our Chelmsford Homecare service

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Provide visible leadership to ensure high-quality, compliant and person-centred care delivery

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Build, inspire and develop a skilled and motivated workforce

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Manage referrals, assessments, care planning and service mobilisation

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Ensure compliance with CQC regulations, Fundamental Standards and internal quality systems

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Drive safeguarding excellence and promote a culture of openness, safety and accountability

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Develop strong relationships with commissioners, local authorities, healthcare professionals and community partners

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Support sustainable business growth while ensuring quality and safety always come first

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Monitor service performance, identify improvement opportunities and lead positive change

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About You

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We're looking for an experienced and confident manager who combines operational expertise with genuine compassion and strong leadership skills.

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Essential Requirements

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• Minimum Level 3 qualification in Health & Social Care or equivalent
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• At least 2 years' experience in a management, deputy management or service management role within a CQC-regulated care service
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• Strong knowledge of Homecare and Personal Care services
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• Sound understanding of CQC regulations, Fundamental Standards and safeguarding responsibilities
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• Experience managing teams, quality assurance processes and risk management
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• Excellent communication, organisational and relationship-building skills
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• Full UK driving licence and access to a vehicle
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We'd Love It If You Also Have

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• Level 4 or Level 5 qualification in Health & Social Care Leadership and Management
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• Experience opening, mobilising or growing a care service
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• Knowledge of local commissioning and referral pathways across Essex
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• Experience supporting CQC inspections and quality improvement initiatives
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• Knowledge of learning disabilities, autism, mental health, dementia, physical disabilities and/or children's services
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The Difference You'll Make

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This is more than a management role.

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You'll be instrumental in creating a service that empowers people to live fulfilling lives while ensuring the highest standards of care, safety and regulatory compliance.

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From mentoring staff and strengthening local partnerships to driving quality outcomes and supporting business growth, your impact will be felt across every part of the service.

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Our Values

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At Banquo Ltd, everything we do is guided by our core values:

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• Person-Centred Care
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• Dignity & Respect
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• Choice & Independence
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• Safety & Quality
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• Compassion & Understanding
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• Inclusion & Equality
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• Right Support
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• Right Care
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• Right Culture
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• Partnership & Continuous Improvement
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If these values resonate with you, you'll fit right in.

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Safeguarding Commitment

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Banquo Ltd is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All appointments are subject to satisfactory safer recruitment checks,

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including enhanced DBS screening, references, right-to-work verification and qualification checks.

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Ready to Lead Something Special?

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If you're an experienced care leader looking for an opportunity to shape, grow and lead a new service with genuine purpose and ambition, we would love to hear from you.

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Apply today and help us build an outstanding Homecare service for Chelmsford and the wider Essex community.

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IND-INT