Customer Accounts Specialist (Market & Intermediate Rent) x2

Location: Reed House, Norwich

Salary: £33,239 - £38,514 per annum pro rata

Hours: 36 per week

Contract Type: Fixed Term Contract until 31st March 2027

The private rent team have recently taken responsibility for some of Clarion's commercial assets and are seeking two experienced Customer Accounts Specialists to support the onboarding and mobilisation of this work.

The initial focus will be on the commercial garage assets. If you're an independent problem solver who enjoys trying new approaches and working collaboratively, this may be the role for you. We're looking for someone with strong experience to ensure we collect income due and recover outstanding debt.

You'll be adaptable and provide first class customer service, with strong organisational skills. We're looking for someone who has an open mindset and is comfortable developing processes and procedures as the demands of this new area of work are fully understood.

If you feel your attributes, experience and skillset match our requirements; we'd love to hear from you.

Please review the full role profile and Behaviours & Mandatory Accountabilitieson our website before applying.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

Closing Date: 14/8/2026 at midnight

Interviews will be held in person at Reed House on Tuesday 25th August 2026.

This is a hybrid role with a base location at Reed House Norwich; candidates will be expected complete onboarding in the office, with an ongoing requirement to work from the office at least 3 days per week.

Applicants must have the ability to travel when required.