Customer Service Advisor
Job Description
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum. Hours: 9-5pm Office based with parking.
\nOur client is a leading company in sales, marketing, and distribution to the UK food services industry.
\nMain responsibilities
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Processing sales and sample orders on the Access (ERP) system
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Answer customer queries in a timely manner related to items such as: Stock Levels, Price, Delivery and Lead times.
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Booking deliveries with customer warehouses.
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Arrange and prepare relevant documentation for transportation of goods with relevant carriers.
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Support field-based sales team.
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Liaise with other departments to fulfil customer requirements.
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General ad hoc administration and filing.
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Essential Candidate experience/skills
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Ability to work under pressure.
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Strong customer services background
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Confident telephone manner
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Organised with attention to detail.
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Proactive ‘Can Do’ approach.
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Good numeracy skills
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Team player
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Location The office is located in Chessington, Surrey and is accessible by car, K2 Bus route and Tolworth train station is approximately 15 minutes’ walk.
\nDetails & Benefits
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Bonus based on achieving targets.
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Pension, company contribution 6% and employee contribution 4.5%
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24 days holiday plus bank holidays
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Parking
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Staff Discount on our products
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Training will be provided on systems and processes.
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Working Hours 9:00 – 17:00 Monday to Friday.
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If you are looking for your next Customer Service role with a friendly and hardworking team click apply today!
