Connections Administrator

Location: StocktonContract: Temporary ongoingPay Rate: £13.48phHours: Monday to Friday, 37 hours per week (8:30am 4:40pm)Immediate starts available.Northern Powergrid is currently seeking an Administration Assistant to support their Connections Team based in Stockton. This is a temporary ongoing opportunity, with the possibility of extension depending on business requirements.The RoleThis is a varied and busy administrative role that plays a key part in supporting the Connections process for new electricity supplies. You will be responsible for processing customer applications, maintaining accurate records, and ensuring work is set up correctly for internal technical teams. The role requires strong attention to detail, good judgement, and the ability to manage a high volume of work while meeting strict deadlines.You will be working across several IT systems, including bespoke internal systems, so confidence with IT and the ability to adapt quickly to new processes is essential. Some aspects of the role are technical in nature, making this position well suited to someone who enjoys problem-solving and variety in their day-to-day work.Key ResponsibilitiesProcessing applications for new electricity connections received via email, post, and an online application systemAccurately inputting customer and job data into internal systemsSetting up jobs on the system ready to be passed to the Estimating TeamPrinting and collating plans and maps related to customer applicationsMonitoring workloads and working to strict deadlines to meet company standards and service level agreementsLiaising with internal teams to ensure applications are complete and processed efficientlyMaintaining accurate records and ensuring compliance with internal proceduresRequired SkillsStrong attention to detail and accuracyAble to manage a high workload in a fast-paced environmentConfident IT user, comfortable working across multiple systemsGood organisational and time-management skillsAble to use judgement and follow proceduresA team player with a flexible and adaptable approach to workPrevious administrative experience is desirable but not essentialIf this role is of interest, please applyonline now.TPBN1_UKTJ