General Manager (North East Branch Operation)

General Manager - Industrial Machinery Location: Newcastle, Tyne and Wear Reporting to: UK Managing Director Our client is a leading UK provider of industrial equipment and services, and part of a larger international group. They're looking for a Regional General Manager to take full ownership of a branch operation of around 16 employees across operations, sales, service and workshop functions - with complete P&L accountability for the site. This is a hands-on leadership role for someone who enjoys building structure and driving performance in a business with real heritage and a loyal, long-serving team. You'll balance the commercial (budgets, forecasting, margin, growth) with the operational (safety, compliance, delivery, quality) and the people side (coaching, accountability, conflict resolution). What you'll be doing: * Leading and managing the branch with full profit and loss responsibility * Developing and executing strategic and operational plans to grow the business * Managing budgets, resource allocation and financial performance against KPIs * Building a culture of safety, accountability and customer focus * Recruiting, developing and managing your team, including performance and conflict resolution * Overseeing project costing, margin control and on-time delivery * Acting as site lead for health, safety and environmental compliance (LOLER, PUWER, HSE) * Identifying opportunities to grow project work and hire fleet utilisation * Serving as the senior escalation point for key customers and project issues What we're looking for: * A strong, motivating leader who can hold teams accountable while bringing people with you * Commercially astute, with confidence reading financial statements and managing budgets * Calm under pressure, with strong prioritisation and decision-making skills * Excellent stakeholder and interpersonal skills across departments * Background in blasting, finishing, surface treatment or specialist industrial equipment is advantageous but not essential Competitive salary plus bonus, dependent on experience