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Posted 07 August, 2026

Flexible Retail Assistant

Royal Trinity Hospice
London, ENG, GB Full Time

Job Description

Flexible Retail AssistantVarious Locations across LondonThe CompanyThe Royal Trinity Hospice is the oldest hospice in the UK with over 100 years of experience providing compassionate palliative care. Our charity shops are on a mission to become London's answer to sustainable fashion, whilst raising funds to ensure the Hospice can deliver the best possible service to people with life-limiting conditions.We are now looking for a number of Flexible Retail Assistants to join us at our locations across London as bank staff on a zero-hour basis.The Benefits- Competitive hourly rate- 25% staff discount in Trinity shops- Opportunities to attend exciting and high-profile events, including our biannual Gala Dinner, Royal visits and annual Summer Garden Party- Regular ballots for donated tickets and prizes- Access to free counselling courses- Flexible workingThis is a fantastic opportunity for a customer-focused individual with experience working in a fast-paced environment and a passion for fashion and sustainability to join our inspiring charity.You'll have the chance to develop your customer service and retail skills as part of our friendly, supportive team, and you’ll enjoy the variety and flexibility of no fixed location whilst contributing to a more sustainable future through charity retail.So, if you want a rewarding role where you can make a genuine difference, read on and apply today.The RoleAs a Flexible Retail Assistant, you will support our retail outlets in generating the vital funding that enables us to deliver on our mission.Specifically, you will join our retail teams at various locations across London on an ‘as required’ basis, supporting retail operations, providing great customer service and maximising sales and profitability, Supporting the day-to-day operation of our charity shops, you'll help generate stock through donor engagement, support the manager and assistant manager, build positive relationships with donors and customers and promote our values.About YouTo be considered as our Flexible Retail Assistant, you will need:- Experience working in a fast-paced, customer-focused environment- Experience dealing with members of the public, both face-to-face and over the telephone- A passion for fashion and sustainability- Good literacy and numeracy skills- Excellent communication and customer service skillsThe closing date for this role is the 16th August 2026.Other organisations may call this role Retail Assistant, Charity Shop Assistant, Shop Assistant, Retail Customer Assistant, Retail Sales Assistant, Charity Retail Assistant, Store Assistant or Customer Assistant.Webrecruit and Royal Trinity Hospice are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to develop your career as our Flexible Retail Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.