Patient Care Coordinator

Role: Patient Care Coordinator

Location: Brighton & Hove

Hours: Mondays and Fridays, with additional ad hoc shifts available

Pay: £12.71 per hour

Contract: Temporary

An excellent opportunity has arisen for a Patient Care Coordinator to join one of our longstanding clients, a busy healthcare organisation in Brighton & Hove.

This is a fantastic temporary opportunity for an experienced Patient Care Coordinator with EMIS Web experience to support a busy healthcare team. You will be the first point of contact for patients, delivering excellent customer service while ensuring the smooth running of appointments and day-to-day administrative processes.

Benefits

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• Weekly pay
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• Flexible temporary work with additional ad hoc shifts available
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• Opportunity to work within a friendly and supportive healthcare team
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• Immediate start available
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The Requirements

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• Previous experience using EMIS Web is essential
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• Previous experience within a GP practice or healthcare setting
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• Strong administration and IT skills
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• Professional and confident telephone manner
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• Excellent communication and customer service skills
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• Ability to handle confidential and sensitive information
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• Organised, reliable and able to work under pressure
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• Available to work every Monday and Friday
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• Current DBS certificate is advantageous
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The Role

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• Welcome patients and respond to enquiries professionally
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• Answer incoming telephone calls and deal with patient queries
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• Book, amend and cancel patient appointments
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• Maintain and monitor the appointment system
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• Signpost patients to the appropriate healthcare professional or service
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• Enter and update patient information using EMIS Web
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• Process emails, correspondence and patient registrations
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• Support clinical and administrative colleagues with day-to-day tasks
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• Maintain accurate, confidential patient records
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• Deliver a friendly, professional and efficient service at all times
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If you're keen to join an exceptional team offering flexible temporary work within a supportive healthcare environment, then please apply to this Patient Care Coordinator role below or call Chloe McCausland on between 8:30am - 5:00pm.