Onboard luggage assistant

Key Details

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• Contract: Immediate start, until September 5th
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• Pay:
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• £14.00 per hour
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Hours:

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• Core hours between 10am and 5pm
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• Usually 2 to 3 shifts per week
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• Zero-hours contract with ad hoc shifts offered weekly
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• Opportunity to work at neighbouring stations
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Main Responsibilities

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• Assisting passengers and providing excellent customer service
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• Managing queues and passenger flow through the station
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• Checking tickets and directing passengers to the correct platform/train
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• Operating ticket gates safely
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• Supporting customers who require assistance
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• Reporting incidents and maintaining station safety
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• Assisting with luggage onboard the train
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Requirements

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• Good spoken and written English
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• Previous customer service experience
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• Ability to pass a DBS check
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• Willingness to comply with drug and alcohol testing policies
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• Professional appearance and adherence to uniform standards
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• Physically fit and able to stand for long periods
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Ideal Candidate

Someone who enjoys working with the public, can remain calm in busy environments, communicates clearly, and is physically capable of being on their feet throughout the shift.

Based on the pay and flexibility, this could be a good role if you're looking for part-time, temporary, or supplementary work in customer service within the rail industry.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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