Probate Team Manager

Probate Team ManagerLocation: DerbySalary: Up to £50,000Contract Type: Permanent, Full-TimeHours: Monday to Friday, 9:00am - 5:00pm (37.5 hours per week)The Opportunity We are recruiting for an experienced Probate Team Manager on behalf of a respected and growing legal services organisation specialising in Wills, Probate and Estate Planning. This position offers a fantastic opportunity for a qualified Solicitor or Chartered Legal Executive to lead a team of Probate Legal Advisors, combining technical expertise with strong people leadership to deliver excellent client outcomes and departmental performance.Key ResponsibilitiesTeam Leadership\n

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• Manage, motivate and develop a team of up to 8 Probate Legal Advisors.
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• Drive performance against team targets and KPIs.
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• Conduct regular one-to-ones, performance reviews and coaching sessions.
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• Identify training needs and support ongoing professional development.
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• Assist with recruitment, onboarding and retention of team members.
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• Work collaboratively with other managers to ensure departmental success.
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Legal & Compliance\n

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• Provide technical supervision and support to the team.
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• Maintain a small personal caseload of probate matters.
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• Ensure compliance with SRA regulations and internal policies.
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• Monitor file quality, matter progression and risk management.
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• Keep abreast of legislative and industry changes.
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Client Service & Performance\n

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• Ensure clients receive a high-quality, compassionate service throughout their probate journey.
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• Support the resolution of client complaints when required.
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• Monitor work-in-progress, billing and team capacity.
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• Hold regular matter reviews to ensure files progress efficiently.
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• Produce accurate performance reporting and implement improvements where needed.
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About YouEssential\n

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• Qualified Solicitor (with current practising certificate) or Chartered Legal Executive (FCILEx).
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• Strong experience in Probate and Estate Administration.
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• Previous supervisory, team leadership or management experience.
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• Excellent knowledge of SRA regulations and compliance requirements.
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• Proven ability to coach, mentor and develop others.
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• Strong organisational, communication and problem-solving skills.
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Personal Attributes\n

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• Passionate about delivering exceptional client service.
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• Positive, motivated and able to inspire others.
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• Commercially aware and results-driven.
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• Leads by example and maintains high professional standards.
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• Collaborative and committed to continuous improvement.
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