Contact Worker (Children & Families)

We are currently recruiting for a Contact Worker to support children and families by supervising contact sessions and ensuring a safe, positive environment for children during family interactions. This role would suit candidates with experience working with children, families, safeguarding, youth services, family support, or children's social care.

Key Details:

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• Location: Brent, HA9
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• Pay Rate: £17.85 per hour PAYE
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• Working Pattern: Flexible shift work, Monday to Saturday between 8:00am and 6:30pm, based on service needs
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• Start Date: ASAP
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Key Responsibilities:

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• Supervising contact sessions between children and their parents, carers, and family members
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• Ensuring children remain safe from emotional and physical harm during contact sessions
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• Observing interactions and producing accurate reports suitable for court proceedings and case records
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• Supporting positive family contact and intervening where safeguarding concerns arise
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• Transporting or escorting children to and from contact sessions when required
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• Working closely with Social Workers and other professionals to support children's welfare
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• Maintaining accurate records and completing reports using internal IT systems
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• Attending meetings, reviews, and training as required
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Requirements:

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• Full UK Driving Licence and access to a vehicle for business use
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• Experience working with children, young people, or families within a statutory or voluntary setting
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• Knowledge of safeguarding, child protection, and children's welfare issues
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• Strong observation, report writing, and communication skills
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• Ability to build professional relationships with children, families, and partner agencies
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• Comfortable working independently and handling challenging situations calmly and professionally
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• Good IT skills and experience maintaining accurate records
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• Enhanced DBS (or willingness to obtain one)
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If you are interested in this vacancy, please apply with the most up-to-date copy of your CV.