Service Technician

Are you an experienced Service Technician looking for a varied field-based role with a long-established, respected agricultural machinery business?

We are looking for two skilled and motivated Service Technicians to join our friendly and experienced team at our Marlesford branch in Suffolk.

Role Purpose:

Working directly with the Service Manager, you will play a key role in keeping our customers’ machinery operating at its best. This is a hands-on, customer-facing position where no two days are the same, giving you the opportunity to work on a wide range of agricultural and industrial equipment, diagnose faults, complete repairs and servicing at customer sites, and take pride in delivering a high-quality service that our customers can rely on.

Experience:

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• Experienced, Mobile Field Service Engineer with a proven track record working on modern agricultural machinery.
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• Strong diagnostic and troubleshooting skills, with the ability to use diagnostic tools and software to accurately identify faults and complete repairs first time.
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• Experience repairing, servicing and maintaining agricultural or industrial machinery, including work on customer sites.
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• Confident troubleshooting modern electrical and hydraulic systems, diesel engines and fault code data.
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• Able to identify and replace faulty parts and components in line with manufacturer specifications.
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• Excellent reporting and IT skills, with the ability to complete and submit accurate digital documentation on time.
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• Good communication skills, with the ability to liaise with the Service Manager, Service Advisors, customers and suppliers regarding repair progress, maintenance requirements and any delays or issues.
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• Ability to work under pressure, think on your feet and resolve issues using sound judgement and initiative.
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• Committed to maintaining high standards of workmanship, housekeeping and company vehicle care.
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• Ability to follow health and safety procedures, use appropriate PPE and promote safe working practices at all times.
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• Previous experience working within an OEM dealership would be advantageous.
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• Full UK driving licence.
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Additional Information

Start Date: Immediate, but subject to candidate notice period.

Location: Marlesford, Suffolk, IP13 0AG

Hours: 39hrs per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1-hr unpaid lunch) Overtime paid at time and a half on completion of 39 hours.

Contract: Permanent, full-time, hourly paid

Salary: £Competitive, depending on experience plus company van and company mobile phone

Benefits: 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.