Maintenance Operative

Maintenance Operative

Manchester

Full-Time

Permanent

We have an exciting opportunity for an experienced Maintenance Operative to join our team at our flagship accommodation - Square Gardens in Manchester City Centre. As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. Downing are a family-owned, award-winning, leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. Operational for over 35 years, we deliver best-in-class developments, with over £2bn of developments successfully completed to date, and a further £1.6bn in the pipeline.

Role Responsibilities:

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• Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
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• Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
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• Ensure all residents enjoy a high level of maintenance and cleanliness.
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• Understand and respond to health and safety matters in a timely manner.
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• Administer all maintenance and health and safety records.
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• Carry out PPM checks (e.g. emergency lighting, fire alarm).
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• Assist with visual daily health and safety checks.
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• Support and complete risk assessment monitoring.
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• Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
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• Carry out redecoration and repairs within apartments and communal areas.
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• Identify and communicate any potential areas for future works.
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• Complete all paperwork and procedures in line with company policy.
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• Escort contractors whilst working on site.
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• Conduct building audits including health & safety and compliance.
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• Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these.
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• Preparing apartments for occupation.
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• Support with CapEx improvement works/schedules.
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• Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
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• Manage and meet agreed KPI’s as set by the line manager.
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• Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.
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Attributes & Skills

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• Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.
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• Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
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• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
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• Previous building mobilisation experience would be an advantage.
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• Well organised, ability to problem solve, prioritise and work under pressure.
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• Understanding the importance of achieving deadlines and ensuring quality output.
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• A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
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• Attention to detail and taking ownership of all of core tasks/duties.
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• Professional presentation, confident and outgoing in nature.
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• Excellent verbal and written communication skills.
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• Excellent customer service skills.
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• Fluent in written and verbal English, culturally aware and able to adapt communication style.
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Hours of Work:

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• Monday to Friday 8am- 5pm or 10am – 7pm on a rota’d shift basis
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• We require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week.
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• During our summer turnaround period, we may require additional support to cover additional hours.
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Benefits

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• Competitive salary
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• 25 days holiday, plus bank holidays
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• Paid overtime
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• Company Pension scheme
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• Life Assurance cover
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• Employee Assistance Scheme
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