Senior Restaurant Manager

Senior Restaurant Manager - Hakkasan Mayfair

Hakkasan Mayfair, part of the internationally renowned Hakkasan Group is seeking an experienced Senior Restaurant Manager to join our team.

We're looking for an individual who thrives in a fast-paced, luxury environment, and knows how to bring the very best out of both people and service.

This is an opportunity to play a key role within a world-class brand, leading a talented front-of-house team and delivering exceptional guest experiences in a fast-paced, high-performing environment.

Key Responsibilities

As Senior Restaurant Manager, you'll be a visible leader on the restaurant floor, setting the pace for service while coaching and developing the front-of-house team.

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• Lead the day-to-day front-of-house operation, ensuring exceptional service and a seamless guest experience
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• Be a visible and inspiring leader on the floor, setting the standard for service excellence and team performance
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• Build lasting guest relationships, anticipating needs and resolving feedback with confidence and professionalism
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• Take ownership of service planning, including floor layouts, team deployment and operational readiness for each shift
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• Oversee opening and closing procedures, ensuring accurate cash handling, effective handovers and operational compliance
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• Coach, mentor and develop front-of-house team members and junior managers, creating a culture of accountability and continuous improvement
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• Support recruitment, onboarding and training, helping to build and retain a high-performing team
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• Drive operational efficiency through effective stock control, cost management and continuous improvement
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• Use operational and sales performance data to identify opportunities to improve productivity, revenue and guest satisfaction
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• Ensure full compliance with Health & Safety, Food Safety, COSHH, licensing requirements and company standards
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• Collaborate closely with the reception, kitchen and wider management teams to deliver a consistently smooth and efficient service
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• Support business initiatives, promotions and guest engagement activities that enhance the overall dining experience
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What We’re Looking For

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• Proven restaurant management experience within luxury hospitality, fine dining or premium lifestyle venues
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• A track record of leading high performing front-of-house teams in busy, quality-driven environments
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• An inspiring leader who develops people and builds engaged teams
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• Strong commercial awareness with experience managing labour, costs, and operational performance
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• Exceptional guest engagement skills with the confidence to build lasting relationships
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• Calm, decisive and hands-on under pressure
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• Excellent communication and organisational skills
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• Flexibility to work evenings and weekends
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Benefits

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• 50% discount across all our restaurants, including takeaway
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• Competitive training, development and international career opportunities
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• Employee Assistance Programme
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• Enhanced maternity and paternity leave
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• Life assurance
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• Refer a Friend bonus of up to £750
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• Christmas, Chinese New Year, birthday and long-service recognition
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• Charity, community, and sustainability inititaitves
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If you're ready to take the next step in your hospitality career, we'd love to hear from you.