Sales & Marketplace Executive

We are looking for a proactive and organised Sales & Marketplace Executive to support our sales team while managing our online sales channels. This is a varied role combining e-commerce, customer enquiries, digital marketing and sales administration.

The successful candidate will take ownership of our online marketplace presence, assist with marketing activity, and help convert lower-value sales opportunities.

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• Manage the company's eBay store.
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• Process all eBay sales and customer enquiries.
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• Identify slow-moving stock and create listings to maximise stock turnover.
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• Create and maintain listings across additional online marketplaces.
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• Develop and grow sales through Facebook Marketplace and relevant Facebook Groups.
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• Monitor listings to ensure pricing and descriptions remain accurate and competitive.
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• Handle inbound enquiries for lower-value sales opportunities.
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• Prepare quotations and follow up customer enquiries where appropriate.
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• Process auction sales from start to completion.
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• Maintain accurate customer records within HubSpot CRM.
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• Prepare the company's biweekly email newsletter for approval by the Sales Director.
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• Assist with promoting products across digital sales channels.
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• Support marketing campaigns where required.
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• Work closely with the Listings Manager to ensure product information is accurate and up to date.
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• Provide administrative support to the wider sales team.
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• Assist with improving online sales processes and identifying new opportunities to generate revenue.
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Essential

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• Experience using online marketplaces such as eBay.
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• Excellent organisational skills.
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• Strong written communication skills.
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• Comfortable using CRM systems (HubSpot experience desirable).
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• Good attention to detail.
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• Confident using G Suite.
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Desirable

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• Experience advertising on Facebook Marketplace and Facebook Groups.
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• Experience creating product listings.
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• Basic understanding of email marketing.
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• Knowledge of additional marketplace platforms.
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• Self-motivated
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• Commercially aware
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• Organised and methodical
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• Customer focused
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• Comfortable managing multiple tasks
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• Keen to identify opportunities to increase online sales
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We are a small and entrepreneurial business, this role has the potential for fast progression for the right candidate.