Brokerage Operations Specialist

Brokerage Operations Specialist

Location: City of London

Job Type: Full-time

(Salary is Competitive) - plus a discretionary bonus scheme and study support for CISI Capital Markets Programme qualifications.

The Company

Our client is a leading agency brokerage and institutional trading infrastructure platform that enables independent, high-performing capital markets professionals to build and scale their businesses.

The firm combines institutional-grade infrastructure, governance and market access with a model that supports entrepreneurial, relationship-led brokers—delivering trusted outcomes for clients and partners.

The company operates across key financial centres, including London, Monaco, Dubai and Sydney, supporting a growing network of brokers and clients across global markets.

Its platform supports multi-asset execution across global markets, with a focus on delivering consistency, control and performance.

The Vision

The company aims to be a well-governed institutional agency platform that partners can confidently support. Its objectives include:

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• Protecting reputational integrity
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• Supporting broker growth
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• Aligning economic outcomes
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• Building for long-term scalability and attracting high-performing brokers
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• Growing platform revenue
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• Strengthening its partner ecosystem
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• Increasing visibility and credibility
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• Establishing the company as a trusted institutional platform
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The Role

We are seeking an analytical and proactive Brokerage Operations Specialist to support the efficient and accurate processing of brokerage operations activities across multiple asset classes, including equities, fixed income, derivatives and metals. This role is ideal for someone who enjoys solving problems, identifying operational gaps and implementing practical improvements that enhance controls and efficiency.

The successful candidate will be naturally curious, detail-oriented and capable of working independently while managing multiple priorities in a fast-paced environment.

You will be success- and outcomes-oriented, committed to personal growth and career development, and excited by the opportunity to join an organisation at the beginning of an ambitious growth journey. This fast-paced, results-driven environment is ideally suited to someone who relishes a challenge, wants to make a difference, thinks creatively and continually seeks improvement. Internal and external client satisfaction should be at the heart of your approach.

This opportunity is well suited to someone with existing industry experience who is looking for a growth role that can ultimately lead to increased responsibility and scope.

Main Duties & Responsibilities

Operational Processing

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• Manage trade bookings, settlements, cash movements, reconciliations and client account maintenance, including SSIs, P&L reporting and month-end processes.
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• Investigate and resolve operational exceptions, breaks and discrepancies.
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• Liaise with counterparties, custodians and internal stakeholders to ensure the timely resolution of issues.
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Problem Solving & Investigation

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• Analyse operational issues to identify root causes rather than treating symptoms.
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• Independently investigate queries and exceptions, proposing practical solutions.
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• Escalate risks appropriately while providing recommendations for resolution.
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• Apply logical thinking and sound judgement when dealing with unusual transactions or operational challenges.
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Process Improvement

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• Continuously assess existing processes to identify inefficiencies, risks and control gaps.
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• Challenge established ways of working and recommend improvements.
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• Design and implement process enhancements that reduce manual intervention, improve accuracy and strengthen controls.
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• Document procedures and contribute to operational best practices.
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• Participate in automation and system-enhancement initiatives.
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Skills & Experience

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• At least five years’ experience in a comparable operations role, preferably with an equities focus.
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• Strong, demonstrable knowledge of the settlement lifecycle in global markets.
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• Experience in conversions, realignments, borrows and financing is a distinct advantage.
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• Strong analytical and problem-solving skills.
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• Ability to work independently and take ownership of issues through to resolution.
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• Excellent attention to detail and accuracy.
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• Strong organisational and prioritisation skills.
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• Ability to identify process weaknesses and recommend practical improvements.
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• Confidence using Excel and operational systems.
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• Strong verbal and written communication skills.
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• Professional-level written and spoken English.
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• Excellent relationship-building skills and the ability to partner effectively with relevant internal and external stakeholders.
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Education

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• Ideally educated to degree level in a relevant subject.
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• CISI qualified to a minimum of Foundation Level—UK Financial Regulation.
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• CISI CF30 Registered status would be desirable.
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