Client Manager
Job Description
A growing accountancy firm in Bury St Edmunds is seeking a confident and organised Client Manager to take responsibility for leading teams, coordinating client activity and ensuring operational excellence. This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.
\nThe Client Manager will oversee daily operations, support employee performance, and collaborate with senior leadership to streamline processes and encourage long-term growth. You will also act as a trusted contact for clients, helping to deliver a consistently high standard of service.
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Guide and mentor team members, overseeing task allocation, skills development and regular feedback.
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Review and refine internal workflows to improve efficiency and client satisfaction.
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Handle client communication, ensuring queries are addressed quickly and professionally.
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Contribute to planning, compliance work and wider business initiatives alongside senior leaders.
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Monitor adherence to relevant regulations and industry requirements.
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25 days' annual leave plus bank holidays
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Ongoing CPD and training
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Flexible hybrid working
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Enhanced maternity scheme
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Income protection for long-term illness.
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Life assurance policy
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Study support and professional memberships
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Health cash plan
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Enhanced sick pay.
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Wellbeing programme
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Regular social events
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