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Posted 08 August, 2026

Human Resources Operations Manager

Macmillan Davies
Crawley, ENG, GB Full Time

Job Description

HR Operations Manager Permanent

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Circa £60,000 - £70,000 depending on experience | Gatwick area | Hybrid, minimum two days per week onsite

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Macmillan Davies is partnering with a growing organisation to appoint an experienced HR Operations Manager on a permanent full time basis

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Reporting to the People Director, you'll join a collaborative People team of 13, working alongside HR Business Partners, People Advisors, Learning & Development, and Engagement & Communications.

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You'll lead an established HR Operations team of four, two HR Administrators, a Recruitment Coordinator and an additional temporary resource, supporting a workforce of approximately 900-1,000 employees.

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This is a hands-on leadership role for someone who can quickly bring structure, pace and excellent service to the employee experience, while helping to improve processes and systems following integration.

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Key responsibilities

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  • Lead, coach and develop the HR Operations team
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  • Own the People inbox and end-to-end employee lifecycle administration
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  • Oversee recruitment administration and line manage the Recruitment Coordinator
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  • Manage the Payroll relationship, improving processes, controls and reporting
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  • Oversee HR systems, people data, reporting and monthly dashboards
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  • Manage benefits administration, including pension salary sacrifice
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  • Drive process improvement, standardisation, documentation and system optimisation
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  • Maintain strong governance and operational controls across HR administration
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About you

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You'll have proven HR Operations management experience within a medium or large organisation, with strong knowledge of HR systems, payroll, people data and reporting.

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You'll be a practical and organised leader who can get up to speed quickly, develop a team and deliver a responsive, customer-focused HR service from day one.

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CIPD Qualified

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If you're an experienced HR Operations Manager that has experience that matches this advert

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Please apply directly or contact Ant Coen at Macmillan Davies for a confidential conversation.