Property Inspections Team Coordinator

We are working on a fantastic opportunity for a Property Inspections Team Coordinator to join a busy team. The successful candidate will provide vital support to our property inspections team. Once fully trained this will be a hybrid role, working between our Head Office in Springfield, Chelmsford, and home.

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Duties will include:

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· Booking property visits

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· Booking check-out appointments

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· Sending reminder emails for tenants moving out

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· Adding meter readings, appliances, CO, and smoke alarms to Reapit from inventories

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· Rearranging property visits

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· Taking calls when Property Inspection Consultants cannot answer and monitoring the group email.

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· Arranging deposit releases on DocuSign and submitting to accounts

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· Managing content on related third-party CRM systems linked to Condition Reports (Inventories).

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· Managing Property Inspection Consultant’s diaries and agency bookings to ensure a smooth coordination of appointments

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· Completing deposit negotiations from tenancy end date to the deposit being released.

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· Negotiating between landlords and tenants linked to return of deposits at the end of a tenancy, and where applicable, processing relevant paperwork for independent adjudication with the Tenancy Deposit Scheme.

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· Assisting team leader with day-to-day tasks.

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· Monitoring inventories inbound, checking when completed to ensure compliance is met, leasing with the progressors and branches if issues with compliance, ensuring properties are ready and finally setting progressors a task to inform them the inventory is complete.

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· Being the Inventory department liaison between clerks and branches to arrange last minute appointments.

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· Downloading and Sending completed inventories to landlords via email.

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Requirements:

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• Current or previous experience within Residential Lettings is essential.

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• Well organised, with the ability to prioritise workloads.

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• A proactive ‘can do’ attitude and approach.

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• Excellent communication skills, both written and verbally.

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• Outgoing, personable, and enthusiastic

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• Ability to work independently whilst also being happy to be a team player.

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• Diligent with a strong attention to detail.

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• IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly.

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Salary and Benefits:

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Full-time basic salary circa £25,000p/a - £28,000p/a, plus bonuses, depending on skills and industry experience.

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Additional benefits include those listed below and there are fantastic opportunities for those who desire a structured career path.

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• Birthday day off

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• Company pension

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• Training and development opportunities

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• Hybrid working

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• Regular company events

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• Financial referral programme

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• Retail vouchers for ‘star’ performers

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• Performance related bonuses

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Hours of Work:

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5 full days per week, 8.30am to 5.30pm (no weekends).

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Following successful completion of a probationary period, candidates then work on a hybrid basis between home and branch, working 2 days at home and 3 days at Head Office, Chelmsford.