User Experience Designer

UX Designer | Leeds (Hybrid) | Competitive Salary

Do you love turning real customer problems into digital experiences people actually enjoy using?

We're working with a fast growing, market leading technology business that's transforming a traditionally complex industry. They're expanding their Product and Design team and looking for a talented UX Designer to help shape a consumer platform used by millions of people, at some of the most important moments in their lives.

About the role

You'll join a Product team responsible for bringing together multiple platforms into one seamless consumer app. It's a genuinely high impact role: you won't just be polishing screens, you'll be helping redesign how people navigate a process that's often stressful and confusing, and making it feel simple.

Day to day you'll:

\n
• Design intuitive, accessible experiences across web and mobile
\n
• Build user flows, wireframes, prototypes and polished UI designs
\n
• Turn complex requirements into clear, effective customer journeys
\n
• Work closely with Product and Engineering from discovery through to delivery
\n
• Spot and prioritise opportunities to improve the customer experience
\n
• Design connected journeys across multiple touchpoints
\n
• Balance customer needs with business and regulatory requirements
\n
• Use feedback and user behaviour data to measure the impact of your work
\n

What we're looking for

Essential:

\n
• Strong user centred design experience across digital products
\n
• A track record of mapping and improving end to end customer journeys
\n
• Experience working in agile product and technology teams
\n
• A portfolio that shows real problem solving, not just visual polish
\n
• Solid grounding in UX, interaction design and information architecture
\n
• Confidence building user flows, wireframes, prototypes and journey maps
\n
• Strong Figma skills
\n
• An understanding of accessibility and inclusive design
\n
• Comfort using data and customer insight to guide design decisions
\n
• Strong communication skills and the ability to work well with stakeholders
\n

Nice to have:

\n
• Experience designing consumer facing digital products
\n
• Background in SaaS, PropTech, FinTech or LegalTech
\n
• Experience across B2C or B2B2C journeys
\n
• Familiarity with design systems and component libraries
\n

Hours and location

37.5 hours a week, typically 9am to 5.30pm, with hybrid working and flexitime available once you're through probation. Based in Leeds.

What's on offer

\n
• Competitive salary based on experience, with annual reviews and clear progression
\n
• 25 days annual leave plus bank holidays
\n
• Private health insurance including dental, optical and hearing
\n
• Income protection worth 4x base salary for up to 5 years
\n
• Life assurance worth 4x base salary
\n
• 24/7 health advice line and virtual GP access
\n
• In house barista and daily snacks
\n
• Regular team breakfasts and lunches
\n
• £100 spot prize recognition awards
\n
• Work From Anywhere weeks
\n
• Referral bonus up to £2,000
\n
• Birthday and work anniversary gifts
\n
• Regular socials: summer and Christmas parties, hikes, pub quizzes and more
\n

If you'd like to build your career shaping products used by millions of people, while working with modern tools and a genuinely supportive team, we'd love to hear from you.

Apply through Jefferson Locke, in complete confidence.