Sales Ledger Supervisor

Sales Ledger Supervisor £32,000 - £35,000 Nottingham Based Hybrid Role Eaton Syalon are supporting our Nottingham based client in the search for a Sales Ledger Supervisor to join their Finance team. We're looking for an experienced Sales Ledger Supervisor to lead the sales ledger function and play a key role in maintaining healthy cash flow, delivering outstanding customer service, and supporting the continued success of our business. This is an excellent opportunity for a motivated finance professional with strong sales ledger and credit control experience, coupled with previous team leadership skills. You'll combine hands-on operational responsibilities with the supervision of the Sales Ledger Assistant, ensuring efficient processes, accurate invoicing and effective debt collection. Key Responsibilities: * Oversee the daily operation of the Sales Ledger function, ensuring accuracy and efficiency. * Supervise and support the Sales Ledger Assistant, allocating workloads and monitoring performance. * Manage customer accounts, ensuring records are accurate and reconciled where required. * Prepare, process and issue customer invoices and credit notes accurately and on time. * Proactively manage credit control activities, chasing outstanding payments by telephone, email and written correspondence. * Monitor customer credit limits and recommend amendments where appropriate. * Investigate and resolve invoice, payment and account queries quickly and professionally. * Produce and review aged debtor reports, highlighting risks and recommending appropriate actions. * Support month-end and year-end finance processes, including reconciliations and audit requirements. * Prepare regular reports on cash collection, debtor performance and key Sales Ledger KPIs. * Identify opportunities to improve systems, controls and departmental processes. * Work closely with Finance, Sales and Operations to deliver an excellent service to customers and colleagues. About You: * Previous experience within Sales Ledger and Credit Control. * Experience as Supervisor or Team Leader of a small team. * A solid understanding of accounts receivable processes. * Excellent communication and relationship-building skills. * Strong organisational skills with the ability to manage multiple priorities. * A high level of accuracy and attention to detail. * Confidence using Microsoft Excel and accounting or ERP systems. * A proactive approach with excellent problem-solving skills. * A passion for delivering excellent customer service and driving continuous improvement. If you're an experienced Sales Ledger professional with supervisory experience and you're looking for a role where you can lead, improve processes and make a real difference, we'd love to hear from you