Customer Service / Sales Administrator

Customer Service / Sales Administrator Location: Wolverhampton Pay Rate: £12.71 per hour Hours: 08:00am - 5:00pm Contract: Long-term opportunity with the potential for a permanent position following a successful trial period The Best Connection is currently recruiting on behalf of our Wolverhampton based client for a Customer Service / Sales Administrator to join their busy and friendly team. This is an excellent opportunity for someone with strong customer service skills who enjoys building relationships with customers. This is not a cold-calling role - you will be working with existing and previous customers, providing support and assisting with their orders and enquiries. Key Responsibilities: Speaking with existing and previous customers over the telephone Processing customer orders accurately Preparing and issuing quotations Ordering products internally and coordinating production requirements Advising customers on lead times and order progress Providing updates on orders and quotations via email Maintaining accurate customer records and administration tasks Requirements: Excellent telephone manner and communication skills Strong customer service experience Proficiency in Microsoft Outlook Good organisational and administrative skills Ability to work effectively within a busy office environment Desirable: Previous experience using SAGE software (training will be provided) Benefits: No cold calling Friendly and supportive working environment Full training provided on internal systems Long-term role with the opportunity to secure a permanent contractIf you are a motivated and professional individual looking for a long-term opportunity, we would like to hear from you. The Best Connection is acting as an Employment Business in relation to this vacancy