Ticket Examiner - Helensburgh - Full Time

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On-Train Ticket Examiner - Your Career on the Move!

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📍 Location: Helensburgh (must live within 45 minutes travel)

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💰 Salary: 33,066 per year + 3% commission

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📄 Contract: Permanent | 35 hours per week

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⏰ Shifts: Various, including weekends

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\n Looking for a role where you can thrive, grow, and make a real impact?\n
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Join one of the UK's leading rail organisations as an On-Train Ticket Examiner and become the face of exceptional customer service. This is more than a job-it's a chance to connect with people, keep journeys running smoothly, and build a rewarding career in a dynamic, supportive environment.

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\n What You'll Do\n
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• Ticketing & Transactions: Check and issue tickets, handle payments confidently.
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• Customer Support: Assist passengers, manage busy trains, and resolve travel concerns.
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• Accessibility Assistance: Help passengers with disabilities, including using a portable ramp (training provided).
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Your calm, organised approach and ability to adapt will ensure every passenger enjoys a safe and positive journey.

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\n What We're Looking For\n
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• A friendly, engaging personality with a passion for helping others.
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• Strong communication skills to build trust and rapport.
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• A team player who can also work independently.
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• Willingness to learn and manage ramps (up to 15kg) with full training provided.
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\n Why Join Us?\n
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Because we invest in you with benefits that support your career and lifestyle:

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• Final Salary Pension Scheme for long-term security.
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• Free & discounted rail travel for you and your family.
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• Generous holiday allowance.
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• Enhanced family leave policies.
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• Life insurance cover (4x annual salary).
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• Exclusive discounts on shopping, fitness, and healthcare.
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\n Diversity & Inclusion\n
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We're proud to be a Top Employer committed to creating a workplace where everyone feels valued and empowered. We welcome applications from women, men, young people, LGBT+ individuals, people with disabilities, and ethnically diverse communities.

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Ready to start your journey? Apply today and make every mile matter!

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Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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