Business Support Manager

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?Aviation - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields.MGroup Transport Aviation Team are seeking a Office Managerto join our team.Primarily supporting our Aviation client in Gatwick this role is suitable for experienced Office managers looking to progress their career to the next level.Want to come and be a part of it?What will you be doing?You'll manage full diary support to leadership team members, scheduling and coordinating meetings.This will include managing multiple diaries effectively, assistance in planning of all day-to-day activities of the leadership team.You'll process multiple expenses and organising and arranging travel and accommodation.Communication is key, as you will be liaising with staff, suppliers and clients and processing IT orders. Along with general admin and support for the team.Managing relationships with facilities contractors and service providers.We'll ask you to manage and coordinating M Group events and assist organising corporate events.You'll take and directing calls on behalf of M Group, including initial handling of customer complaints.The role will include completing administrative tasks such as printing, scanning, photocopying, booking and maintaining meeting rooms and arranging catering for meetings.Organising and maintaining the kitchen and communal office areas, managing and monitoring the onsite cleaners and keeping basic office and kitchen supplies stocked.Raising purchase orders and managing invoices for office-related goods and services.You'll also provide business support to colleagues across M Group: ordering IT equipment, ordering stationery and sundry items as requiredYou'll greet visitors to the office warmly and offering them help immediately, assisting with their visitor passes.Conducting regular office walk-arounds to ensure a safe, tidy, fully functional workspaceBe recognised across the business as a contact for facilities issues and monitoring the minor facilities workWell ask you to assist in ensuring the building and facilities meet health and safety and fire requirements and maintaining office compliance documents, policies, and health & safety records.Respond appropriately to emergencies or urgent issues as they arise and deal with any consequences.Support contract-wide communications through maintaining email distribution lists and office notice boards.We'll ask you to draft correspondence, communications, and documentation on behalf of the Leadership Team.Overseeing office maintenance logs and proactively identifying areas needing attention.What youll bring Diary and meeting management experienceStrong communication and stakeholder-liaison skillsGeneral administrative experience (printing, filing, correspondence)Facilities and office management (cleaners, supplies, workspace upkeep)Experience in event coordination for internal and corporate activitiesHandling calls and initial customer complaintsHealth, safety, and compliance awarenessManaging purchase orders, invoices, and IT/stationery orderingProactive problem-solving and able to multitasking in a fast-paced environmentWhats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeIn addition, this role offers; 28 days annual leave plus bank holidaysRecommend a friend get rewarded for introducing people to us!Holiday purchase schemePersonal Accident CoverAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.TPBN1_UKTJ