Operational Administrator

Role: Operational Administrator

Location: Woking (on site)

Duration: Interim role, 3 to 6 months initially, with potential for extension

Salary: £30,000 per annum or equivalent hourly rate

If you’re a detail-oriented administrator with a talent for organisation and communication, and you’re ready to take on an interim position at short notice, this role could be an excellent fit for you. Based in Woking, this is a site-based role (five days a week) supporting operational and engineering teams in a B2B environment.

We are working with a leading water treatment specialist to find an Operational Administrator. Your primary focus will be to support the operational and engineering teams by managing external communication with B2B clients and ensuring the smooth collection and processing of information for internal use. This role is ideal for someone with previous administration experience who thrives in a dynamic environment and enjoys being the go-to person for organising and streamlining processes.

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• Acting as the central point of contact for external communication with B2B clients, ensuring professionalism and clarity in all interactions.
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• Collecting, organising, and processing key information from clients and stakeholders for use by operational and engineering teams.
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• Tracking and maintaining accurate records of communications, data, and documentation to support smooth operations.
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• Assisting in the preparation of internal reports by gathering and consolidating relevant information.
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• Supporting day-to-day administrative tasks, including scheduling, correspondence, and document management.
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• Collaborating closely with the operational and engineering teams to ensure all client queries are handled promptly and efficiently.
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• Maintaining a structured and organised approach to prioritising tasks and meeting deadlines.
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• Previous experience in an administrative or operations support role is essential.
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• Strong organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
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• Comfortable working in a fast-paced environment and communicating with clients in a professional manner.
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• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with other administrative tools.
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• Experience in collecting and processing information for internal use is highly desirable.
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• Proactive and resourceful: You take initiative and problem-solve effectively.
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• Strong communicator: You can communicate clearly and professionally with both clients and internal teams.
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• Team player: You collaborate well with others and are approachable and adaptable.
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• Highly organised: You excel at managing tasks and maintaining accurate records.
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• Detail-oriented: You ensure every piece of information is collected and processed accurately.
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• Ability to start an interim role at short notice.
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• Must be within commutable distance of Woking, as this is a site-based role (five days a week).
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• Previous administration experience is essential.
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