Trainer/Training Specialist - any Technical Solution - eDV cleared
Job Description
The Project Trainer Specialist will design, deliver, and evaluate the OTSM (not essential to know OTSM) training suite for a user base (5000+ across virtual and on premise locations). This training will range from simple documentation support to in-person sessions depending on the need of each team.
\nNote: OTSM is not essential, any training of a Technical Solution is OK if candidate has eDV clearance.
\nKey Duties & Responsibilities
\nConduct Needs Analysis: Consult with objective managers and stakeholders to identify critical training gaps caused by new processes or software.
\nDesign Curriculum: Build comprehensive training frameworks, lesson plans, user guides, and digital learning assets tailored to diverse business audiences.
\nDeliver Training: Facilitate engaging instructor-led workshops, webinars, and hands-on system simulations across multiple business functions.
\nSupport System Rollouts: Provide dedicated, high-touch training support during critical go-live windows to accelerate user adoption.
\nEvaluate Effectiveness: Measure training success using post-course assessments and feedback surveys to refine materials continuously.
\nMaintain Documentation: Update user manuals, knowledge base articles, and video libraries as project scopes and features evolve.
\nAdminister LMS: Upload, track, and report on project-specific training completion metrics within the Learning Management System.
\nRequirements
\nDegree in Education, HR, Business Administration, or equivalent practical experience.
\nMinimum 3-5 years of experience delivering training explicitly linked to major business projects.
\nExcellent presentation, classroom management, and cross-functional communication skills.
\nExceptional adaptability to changing project timelines and a patient, user-focused mindset.
\nDesirable
\nCertified Professional in Talent Development (CPTD) or TAP accreditation.
\nPrior experience supporting OTSM or similar rollouts.
\nProficiency with training tools used by client
\nStrong understanding of client standard methodologies and processes.
\nHigh level of self-motivation with the ability to translate technical jargon into simple concepts.
