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Posted 09 August, 2026

Aftersales Manager

Octane Recruitment
Bowthorpe, ENG, GB Full Time

Job Description

Aftersales Manager NorwichWe are recruiting for an experienced Aftersales Manager, Service Manager or Automotive Aftersales Manager to lead a large multi-department Aftersales operation in Norwich. Applicants must have proven experience successfully managing a sizeable automotive Aftersales, Service or Workshop team, hold a Full UK Driving Licence and have the right to work in the UK. Main dealership experience is required, with prestige or multi-brand experience advantageous.Location: NorwichSalary: £50,000 basic | OTE: £81,200 | Potential earnings up to £96,200 at 125% of targetHours: Monday to Friday, 8:00am6:00pm | No weekendsTeam: Approximately 40 staffReference: 31231Benefits / Why Apply? £81,200 OTE with potential earnings up to £96,200Monday to Friday no weekendsLead an established team of approximately 40 staffLarge 24-ramp workshopMulti-brand prestige operation33 days annual leave including bank holidaysCompany pension and Life AssuranceDiscounts on vehicles, servicing and retail24/7 healthcare and wellbeing supportCompany share purchase planPaid volunteering dayCycle to Work schemeOngoing training and developmentFamily-friendly policies and flexible working optionsAftersales Manager Role Lead the complete Aftersales operation across multiple prestige brandsManage, motivate and develop a team of approximately 40 employeesDrive Aftersales performance, profitability and customer satisfactionOversee a 24-ramp workshop, large Parts Department and onsite SMART repair facilityMonitor departmental KPIs, productivity, efficiency and financial performanceDevelop Service, Workshop and Parts teams to achieve operational targetsMaintain excellent manufacturer, compliance and customer service standardsAftersales Manager Requirements Previous experience as an Aftersales Manager, Service Manager or senior automotive Aftersales leaderProven experience successfully managing and developing a large teamStrong commercial understanding of Service, Workshop and Parts operationsAbility to drive performance, profitability and customer satisfactionEnergetic, visible leadership style with strong people-management skillsMain dealership experienceFull UK Driving LicenceRight to work in the UKHow to ApplyIf you're interested in this Aftersales Manager vacancy in Norwich, please apply with your CV and one of our consultants will contact you upon receipt.All applications will be treated in the strictest confidence.Consultant: Jason Evans Octane RecruitmentJEOJOctane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff.If this Aftersales Manager role isn't quite right, we also recruit for similar positions including Aftersales Manager, Service Manager, Automotive Service Manager, Head of Aftersales, Aftersales Director, Workshop Manager, Workshop Controller and Parts Manager roles across the UK.TPBN1_UKTJ