Field Manager - South London, Oxford & Kent

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.\n
Where will you be working?\n
\nAt M Group, were enabling the energy essential to support our lives.\n
\nWe provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.\n
\nThis role will be within ourMeteringteam, youll join the leading provider of metering services and data collection in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.\n
\nOur meter engineers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. We leverage our industry expertise and data insight capabilities to create solutions that fit the needs of our customers.\n
What will you be doing?\n
\nAs aField Manager, youll lead a team of Data Collectors within a defined geographical area. Your role is all about people, performance and progress-driving operational delivery, safety and engagement while fostering a culture where everyone feels valued and motivated.\n
Youll be responsible for:\n
\nLeading and coaching your team to achieve productivity, quality and customer performance targets\n
\nDriving safety compliance and conducting audits\n
\nManaging engagement through regular check-ins, team briefs and development sessions\n
\nAddressing underperformance and ensuring adherence to processes and standards\n
\nCollaborating with stakeholders to align operational delivery with business strategy\n
\nSupporting wellbeing and inclusion, ensuring every team member has a voice\n
\nThis is more than a leadership roleits an opportunity to influence, innovate and make a real impact in a fast-paced, client-focused environment.\n
What youll bring\n
\nProven experience in people leadership, ideally in field or operational environments\n
\nStrong organisational and coaching skills\n
\nConfidence in decision-making and problem-solving\n
\nA proactive, assertive approach with a passion for results\n
\nAbility to build engagement and foster an inclusive culture\n
Whats in it for you?\n
\nWe offer a broad range of benefits designed to support your life in and out of work:\n
\nMatched or contributory pension scheme\n
\nOnline GP service available 365 days a year\n
\nEmployee assistance programme and wellbeing support\n
\nAccess to thousands of retail discounts via My Rewards portal\n
\nCycle to work and salary finance schemes\n
\nEnhanced leave policies for maternity, paternity and adoption\n
\nReward and recognition programme\n
\n22 days annual leave plus bank holidays increasing with the length of service\n
About us\n
\nWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.\n
\nOur values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.\n
\nWere responsible and go further for our people, clients, communities and the planet\n
\nWere open and seek new and better ways of exceeding expectations\n
\nWere together and as one team; the whole is greater than the sum of the parts\n
\nWere ambitious and embrace opportunity, to lead essential infrastructure services for life\n
\nWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.\n
\nIts an exceptional time to be a part of M Group.\n
\nPlease note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.\n
\nFor certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.\n
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