Hotel Operations Manager

We're Hiring | Commercially Driven Hotel Operations Manager

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📍 Grovefield House Hotel | Taplow, Buckinghamshire

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Are you a commercially driven hotel leader with a passion for exceptional hospitality?

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Grovefield House Hotel is seeking an ambitious, hands-on Hotel Operations Manager who combines operational excellence with strong commercial acumen. This is an exciting opportunity for someone who understands that great hotels are built on outstanding guest experiences, motivated teams and a relentless focus on driving revenue and profitability.

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This is not a traditional office-based management role. We are looking for a visible leader who enjoys being on the floor, inspiring teams, engaging with guests and actively growing every area of the business.

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About Grovefield House Hotel\n

Set within beautiful grounds between Windsor and Maidenhead, Grovefield House Hotel is an established independent hotel offering:

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• 40 luxury bedrooms

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• Restaurant & Bar

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• Conference & Meeting Facilities

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• Wedding & Events Business

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• Extensive grounds with exciting expansion plans

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The Opportunity\n

Reporting directly to the Directors, you will take ownership of the hotel's day-to-day operation while driving commercial performance across all revenue streams.

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Your Responsibilities\n

'14; Deliver exceptional guest experiences across every department

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'14; Lead and develop a high-performing Food & Beverage operation, increasing covers, average spend and profitability

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'14; Drive conference, meetings and events revenue through proactive business development and outstanding delivery

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'14; Maximise wedding sales by converting enquiries, hosting show rounds and ensuring flawless execution

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'14; Identify new revenue opportunities and implement initiatives to grow occupancy, F&B sales and ancillary income

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'14; Manage labour costs, payroll, departmental budgets and productivity

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'14; Recruit, coach and inspire high-performing teams

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'14; Maintain exceptional standards of quality, compliance and operational excellence

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'14; Work closely with Sales, Revenue Management and Marketing to deliver commercial objectives

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We're Looking For Someone Who Is\n

• Commercially driven and passionate about growing revenue

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• A strong operational leader with previous Hotel Operations Manager, Deputy General Manager or Hotel Manager experience

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• Highly experienced in Food & Beverage operations

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• Confident in developing conference, meetings and wedding business

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• Financially aware, with a strong understanding of hotel KPIs including occupancy, ADR, RevPAR, payroll and GOP

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• Energetic, hands-on and visible, leading by example every day

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• Passionate about people development and delivering exceptional guest experiences

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What We Offer\n

• Competitive salary

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• Performance-related bonus

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• Genuine career progression within the expanding UNO Hotels portfolio

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• The opportunity to play a key role in shaping the future growth of Grovefield House Hotel

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• If you're a commercially minded hospitality professional ready to make a real impact, we'd love to hear from you.
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