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Posted 09 August, 2026

Platform architect

E-Solutions IT Services UK Ltd
London, ENG, GB Full Time

Job Description

Job Title: Senior ServiceNow Platform ArchitectMandatory Skills\n
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  • 8+ years of experience with the ServiceNow platform in Solution/Platform Architecture roles.
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  • Strong expertise in ServiceNow Platform Architecture and enterprise solution design.
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  • Hands-on experience with ITSM, HRSD, SPM, IRM, CMDB, and CSM modules.
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  • Strong knowledge of CMDB, Configuration Management, and Discovery concepts.
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  • Experience with Flow Designer, IntegrationHub, and workflow automation.
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  • Expertise in REST APIs, web services, and third-party system integrations.
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  • Experience defining instance strategy, platform governance, and technical standards.
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  • Strong understanding of ServiceNow best practices, technical governance, and platform health.
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  • Experience with enterprise architecture, cloud technologies, and large-scale digital transformation programs.
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  • Strong stakeholder management and consulting skills with the ability to engage executive leadership.
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  • Experience in pre-sales activities including solution scoping, effort estimation, and architecture reviews.
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  • Experience leveraging AI capabilities within enterprise business processes.
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  • ServiceNow Certified Implementation Specialist – Platform Architect (CIS-PA) certification (Mandatory).
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  • ServiceNow Certified System Administrator (CSA) certification (Preferred).
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  • Excellent communication skills in English
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Roles & Responsibilities\n
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  • Design and define enterprise-level ServiceNow platform architecture aligned with business and technology strategies.
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  • Lead architecture discussions with customers, enterprise architects, platform owners, and technical teams throughout the project lifecycle.
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  • Provide architectural guidance across multiple ServiceNow workflows including ITSM, HRSD, SPM, IRM, CMDB, and CSM.
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  • Translate business requirements into scalable, secure, and high-performing ServiceNow solutions.
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  • Develop architecture roadmaps and implementation strategies to support digital transformation initiatives.
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