Relocation Consultant

Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant.

We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services.

Hybrid working is available in this role (3x a week in office).

Responsibilities of the Relocation DSP Consultant include:

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• Acting as the primary touchpoint for coordinating relocation services.
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• Directly in charge of overseeing and negotiating tenancies for the assignee.
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• Manage all Relocation related tasks, such as home search, and property services including tenancy management, lease negotiation, lettings, cleaners inventory clerks, landlord agents, and dilapidations negotiation.
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• Manage the caseload for relocations and ensure customers receive regular updates and follow-ups.
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• To advise and oversee all clients' relocation and destination services, including property services like tenancy management and lettings.
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• Schedule property check-in and check-out times with the inventory clerk and landlord's representative.
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• Provide ongoing guidance and support to both clients and relocating employees.
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• Prepare ongoing status reports in accordance with client needs.
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• Assess operational effectiveness and recommend process improvements as necessary.
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• Review and authorise supplier invoices and invoice correctly for client engagement.
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• Establish, develop and maintain a working relationship with transferring (relocating) employee and client HR.
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• Execute the pre-assignment briefing and assessment of the client relocation policy as necessary.
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Ideal Candidate:

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• Solid knowledge and experience in Tenant Management, Lettings, and UK Property Services.
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• Previous Relocation, Destination Services, and/or UK Property sector experience.
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• Being bilingual is advantageous but not essential.
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• Exemplary client service abilities.
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• Must be very organized and able to multi-task
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• Good written and verbal communication skills.
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