Data & Operations Assistant

hackajob is collaborating with Next Ltd to connect them with exceptional professionals for this role.

NEXT Wholly Owned Brands…

At NEXT Wholly Owned Brands, we’re a collective of London-based fashion and lifestyle brands. From our beginnings with Lipsy in 1998, to becoming part of the UK’s largest fashion retailer, NEXT, in 2008 we’ve evolved into a group of bold, design-led brands, each with its unique identity.

In 2020, NEXT Plc and Victoria’s Secret were delighted to enter into a joint venture, trading the iconic brand in stores and online with the UK. Following this, in 2021 we entered into a joint venture with GAP, relaunching the much-loved brand in the UK via online and stores across the UK.

At the heart of our business is a passionate team driven by creativity, innovation, and a shared ambition to deliver exceptional results. We foster a culture where individuality is celebrated, curiosity is encouraged, and challenging the status quo is part of how we grow.

Please note this role is a 12 Month Fixed Term Contract

Role Purpose

The Data & Operations Assistant partners closely with the Business & Data Analysts to ensure the effective management of product data, reporting and system processes within a fast-paced retail environment. This role will help to shape smarter processes and solve cross-functional challenges that drive efficiency and business success.

The role includes using Microsoft SQL Server, Microsoft PowerBI, Databricks and Microsoft SQL Server Reporting Services to extract insights, support cross-functional communication, and grow into a subject matter expert in our internal systems.

Role Responsibilities

Product Data & System Management

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• Support the end-to-end setup of new brand systems set up as part of a fast-moving, high-impact project
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• Manage the product exclusion summary within the Next Product System (NPS), conducting weekly checks of item exclusions on the GB website
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• Oversee requests and issues from wider functions within Asana, ensuring a timely resolution and clear ownership of issues
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• Supporting Business and Data Analysts with price promotions for multiple partners, ensuring accurate setup and timely execution
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• Act as a subject matter expert for relevant systems, ensuring best practices are followed and providing guidance to product teams
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• Manage system structure maintenance across departments
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Data Management & Reporting

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• Support the development of SQL and Databricks datasets and reports for internal team processes and wider business analysis
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• Contribute to reporting and operational tasks using Power BI
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• Build, maintain, and manage Microsoft SQL Server Reporting Services reports
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Process Improvement & Documentation

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• Maintain and update the Reporting & Operations dates and deadlines in Asana to provide visibility of key milestones
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• Communicate key dates, process updates, and operational changes clearly across the business
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• Liaise with stakeholders within NEXT, providing business context and informed decision-making to optimise system support and enhancements
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• Proactively seeking process improvements with the support of the Business & Data Analysts
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Technical Requirements

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• Proactive, forward-thinking approach with the confidence to challenge existing processes constructively
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• Strong analytical and problem-solving capabilities to understand functionality and identify improvements
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• Excellent time management and prioritisation skills
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• Strong interpersonal skills with the ability to build effective working relationships
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• Clear and professional written and verbal communication skills
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• Comfortable working in a fast-paced, high-pressure environment
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Desirable Skills

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• Familiarity with Microsoft SQL Server and basic SQL querying
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• Exposure to Power BI or other data visualisation/reporting tools
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• Experience with SQL Server Reporting Services (SSRS) is beneficial
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• Comfortable using Microsoft Excel and Google Workspace
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