Director of private residence - UHNW

Private Household Manager – Live-In Estate Role (24/7)

Location: Private Estate (Live-Onsite essential) – 2 hours from London

Reporting To: Chief of Staff, Family Office

Salary: TBC – circa £80k-£100k dependent on experience. Flexibility to consider a higher package for an exceptional candidate with extensive relevant experience.

About the Role

We are seeking an exceptional hospitality-led Household Manager to oversee the full operational management of a prestigious private stately home and its wider residential operations.

This is a rare opportunity for an outstanding private household professional or luxury hospitality leader to bring world-class standards of service, discretion and operational excellence to one of the country’s finest private residences.

Preference will be given to candidates who have held senior leadership responsibility within a substantial private household or estate, overseeing internal operations including housekeeping, service, maintenance, presentation, staffing, contractors, procurement, inventories, budgets and the seamless running of the residence.

Exceptional candidates from five-star boutique hotels or luxury private members’ clubs will also be considered, particularly where they have demonstrated broad operational ownership and highly personalised service. Candidates whose experience is solely within large corporate hotel environments are unlikely to have the breadth of responsibility required.

The successful candidate will understand how to operate a private stately home with the polish and precision of world-class hospitality, while ensuring it remains a discreet and seamlessly managed private residence — never a hotel.

The Role

As Head of Household, you will take full responsibility for the operational management and presentation of the residence, ensuring it is maintained to exceptional standards and remains permanently guest-ready.

Responsibilities

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• Full operational oversight of the private residence and associated buildings.
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• Delivering an exceptional, personalised experience for principals and guests.
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• Maintaining impeccable presentation and five-star standards throughout the home and grounds.
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• Leading household operations including housekeeping, maintenance, service and presentation.
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• Recruiting, training and managing household staff to exceptional standards.
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• Managing contractors, suppliers, artisans and specialist service providers.
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• Overseeing preventative maintenance, refurbishments and enhancement projects.
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• Coordinating guest stays, entertaining and private events with discretion and precision.
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• Managing procurement, inventories, budgets and operational reporting.
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• Acting as a trusted liaison with the Principal, Chief of Staff, Family Office and security teams.
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• Ensuring the residence operates with calm efficiency, discretion and attention to detail.
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Candidate Profile

The ideal candidate will bring significant experience operating at the highest standards of private service and luxury hospitality.

Priority will be given to candidates who have managed a substantial private household or estate, taking full ownership of internal operations and service delivery. Exceptional candidates from five-star boutique hotels or luxury private members’ clubs will also be considered where they have demonstrated broad operational leadership rather than departmental management.

The successful candidate will demonstrate:

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• Proven senior leadership experience within a private household, estate or comparable five-star boutique hospitality environment.
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• Experience overseeing complex residential or luxury hospitality operations.
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• A deep understanding of modern luxury service — intuitive, discreet, polished and highly personalised.
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• The ability to create a home that is impeccably managed while never feeling commercial.
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• Exceptional operational awareness and attention to detail.
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• Strong leadership, coaching and team development capabilities.
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• Experience recruiting and developing high-performing teams.
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• Excellent organisational, financial and project management skills.
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• Calm judgement, emotional intelligence and the ability to manage competing priorities.
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• A proactive, solutions-focused approach.
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• Absolute discretion, professionalism and integrity.
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• A naturally hands-on approach with the confidence to take complete ownership of the residence.
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• Flexibility and commitment to a live-in residential environment.
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