Cluster People & Culture Manager (UK Region)

Cluster People & Culture Manager (UK Region)

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Location: London, United Kingdom

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Salary: Up to £75,000 + 15% Annual Bonus + Comprehensive Benefits

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Benefits include: Birthday Day Off, Moving Day Leave & Flex Day, Complimentary Gym Membership, Employee Assistance Programme, Enhanced Sick Pay, Retail Discounts, Discounted stays, Paid Volunteer Day, Regular Team Socials, Excellent Learning & Development Opportunities and Genuine long-term career progression within an expanding international hospitality group.

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About the Opportunity

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Richmond Capital is delighted to be partnering with our client in the search for a Cluster People & Culture Manager to support its expanding UK operations.

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Following the successful launch of hotel in London they are continuing with international growth, including an exciting expansion into Gibraltar.

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This is a unique opportunity to join one of Europe's most distinctive lifestyle hospitality brands. Combining creativity, operational excellence and a genuine people-first culture, our client is redefining modern hospitality through exceptional guest and employee experiences.

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This role offers the opportunity to lead the People & Culture function across multiple locations, partnering with senior operational leaders to shape the employee experience, support business growth and develop high-performing teams within a fast-paced, entrepreneurial environment.

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What you'll do

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As Cluster People & Culture Manager, you will act as a trusted partner to the operational leadership teams across the UK region, ensuring the people strategy supports both commercial objectives and an outstanding employee experience.

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%AA;️ Lead the People & Culture function across the UK region, supporting hotels and restaurants in both London and Gibraltar.

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%AA;️ Partner with General Managers and departmental leaders to develop and implement people strategies aligned with business objectives.

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%AA;️ Oversee the full recruitment lifecycle, working closely with hiring managers, recruitment partners and candidates to attract exceptional hospitality talent.

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%AA;️ Drive learning and development initiatives, creating engaging in-house training programmes that support employee growth and long-term retention.

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%AA;️ Manage payroll processes, reporting and analysis, ensuring accuracy, efficiency and compliance.

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%AA;️ Provide day-to-day guidance and support to operational managers across all areas of employee relations, performance management and HR best practice.

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%AA;️ Ensure compliance with UK employment legislation, health & safety regulations and internal policies across the region.

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%AA;️ Lead and develop the People & Culture team across London and Gibraltar, fostering a collaborative and high-performing culture.

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%AA;️ Champion employee engagement initiatives while promoting the employer brand through social media, recruitment events and community partnerships.

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%AA;️ Support the continued growth of the business by creating an environment where talented people can thrive.

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What you'll need

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%AA;️ Previous experience as a People & Culture Manager, Cluster HR Manager or Senior HR Manager within the hospitality sector.

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%AA;️ Strong working knowledge of UK employment law and HR best practice.

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%AA;️ Experience supporting multi-site hospitality operations is highly desirable.

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%AA;️ A hands-on leadership style with the ability to quickly build credibility and strong working relationships.

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%AA;️ Experience managing recruitment, employee relations, payroll and learning & development programmes.

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%AA;️ Passion for delivering exceptional employee experiences and building positive workplace cultures.

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%AA;️ Excellent communication, organisational and stakeholder management skills.

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%AA;️ Self-motivated, proactive and comfortable working within a fast-paced, evolving business.

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%AA;️ A creative, positive and solutions-focused approach aligned with Sircle Collection's values.

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About the Company

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Our client is an award-winning European hospitality group renowned for creating design-led hotels, restaurants and lifestyle destinations in some of the continent's most vibrant cities.

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This company combines exceptional service, distinctive design and authentic local experiences to create memorable stays for guests and rewarding careers for its people.

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With an ambitious international growth strategy and a culture built around creativity, heartfelt service and entrepreneurial thinking, this position offers an exciting environment where talented hospitality professionals can make a genuine impact while developing long-term careers.

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To Apply

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To be considered for this Search please apply using the Apply button or please email your CV to mary.croydon@richmond-capital.co.uk quoting the job title in the email title.

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𝗨𝗻𝗳𝗼𝗿𝘁𝘂𝗻𝗮𝘁𝗲𝗹𝘆, 𝗼𝘄𝗶𝗻𝗴 𝘁𝗼 𝗵𝗶𝗴𝗵 𝘃𝗼𝗹𝘂𝗺𝗲𝘀 𝗼𝗳 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁, 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗖𝗩𝘀 𝗰𝗮𝗻𝗻𝗼𝘁 𝗯𝗲 𝗮𝗰𝗰𝗲𝗽𝘁𝗲𝗱 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗶𝗻𝗱𝗶𝘃𝗶𝗱𝘂𝗮𝗹 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗺𝗲𝘀𝘀𝗮𝗴𝗲𝘀.

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𝗘𝘃𝗲𝗿𝘆 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗹𝘆 𝗿𝗲𝘃𝗶𝗲𝘄𝗲𝗱.

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