Personal & Business Assistant

Personal & Business Assistant

Farringdon, London | £28,000–£35,000 per annum, depending on experience

Do you take real satisfaction in keeping things organised, following through on every detail, and being the person others rely on to get things right? Would you like to build that skill into a genuinely trusted role supporting an ambitious Founder?

The role

OTP Group is looking for a capable and highly organised Personal & Business Assistant to support our Founder and Managing Director.

This is a varied, hands-on role covering emails, tasks, diary management, filing, financial administration and day-to-day problem-solving. You'll work from clear priorities and established systems (task trackers, meeting logs, weekly rhythms), so you always know what matters and can focus on doing it thoroughly and reliably.

Once you're familiar with how things run, you'll be trusted to flag issues, follow things through to completion, and use good judgement on the smaller day-to-day calls — always with a clear escalation point when something needs a decision above your level.

Key Responsibilities

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• Manage multiple business inboxes and ensure emails are handled promptly
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• Record actions in task trackers and keep meeting logs updated
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• Draft correspondence and chase outstanding responses, approvals and documents
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• Maintain organised digital filing and record-keeping systems
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• Manage the Founder's diary, meetings, appointments and travel
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• Review invoices, supplier charges, expenses and rental payments
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• Raise and resolve disputes with suppliers or service providers
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• Gather weekly KPI information from letting agency managers
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• Support acquisition outreach and relationships with potential vendors
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• Assist with personal administration, renewals and household matters
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• Build content and resources that position the group as a trusted buyer of letting agencies and property portfolios
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About our company

OTP Group is a privately owned property and letting agency group operating across England. Alongside a residential portfolio of nearly 50 properties, we are steadily acquiring further businesses, building proper systems and processes as we grow. We currently have 2 branches, with others in the pipeline. otpgroup.co.uk

The Benefits

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• Salary of £28,000–£35,000
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• 25 days' annual leave plus UK bank holidays
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• Statutory pension contributions
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• Equipment and software provided
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• Clear systems and a defined weekly rhythm, not ad-hoc firefighting
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• Genuine scope for the position to grow in responsibility and seniority as you settle in
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The person

You will have experience as a Personal Assistant, Executive Assistant or in a similar operational support role.

You will be confident, discreet and tenacious, with excellent written English and strong numerical skills. You will enjoy organising busy workloads, working methodically through detail, and following things up until they're properly resolved.

Property, lettings, accounting software or founder-led business experience would be helpful but is not essential.

What's next

Send your CV and a brief covering note explaining why you would be the right person to bring order, reliability and calm to this growing business.