FL-DOE-OSFA-Office Support Worker

Job ID: 809031 Position: Office Support Worker Client: FL-DOE Location: 325 W. Gaines St. Tallahassee, Florida 32309 Duration: 12+ Months (Probability of Extension) Shift: Monday - Friday 8 am - 5 pm Job Description: Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. (This will renew for next fiscal year). The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM. Knowledge, Skills and Abilities: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support a plus Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.