Small Engine Technician

Company Overview & Benefits

At our organization, we believe that everyone should have the chance to find a fulfilling job, thrive in a supportive environment, advance their careers, and maintain a healthy work-life balance.

As a family-owned business, we take pride in offering a comprehensive benefits package tailored to support you and your lifestyle. This commitment has contributed to our recognition as a Forbes Best Employer for seven consecutive years!

Benefits for Full-Time Associates

Associates who are hired into full-time positions will be eligible for the following benefits starting on their 91st day of employment:

• Medical, Prescription, Dental, and Vision coverage
• Short & Long Term Disability Insurance
• Life Insurance and Ancillary Benefits
• Identity Theft Protection and Pet Insurance
• Paid time off for all major holidays and birthdays
• Advanced Leadership Training Programs to enhance career growth
• Discounts on popular brands such as Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt, and more!
• Internal recognition programs that foster an engaged workplace
• 401(K) plan with company matching

Compensation

Weekend premium pay of $2.50 per hour for Saturday and Sunday shifts.

Base pay can reach up to $18.75 per hour.

*Please note that the compensation for this role may vary based on experience. Salary decisions are influenced by various factors including the specific requirements outlined in the job description, the location of the position, any necessary travel, and current market conditions. Salary estimates found on external job boards may not accurately reflect the actual pay range for this position. For precise pay range details, please refer to the official position description.

Job Responsibilities

The Small Engine Technician will be tasked with diagnosing and repairing a variety of outdoor small engine products, including chainsaws, snowblowers, lawnmowers, UTVs, and ATVs. Providing outstanding customer service is a key aspect of this role.

• Diagnose and repair outdoor power equipment, recreational vehicles, and other mechanical devices.
• Deliver exceptional service and ensure a positive shopping experience for customers.
• Assist customers with loading and unloading products, locating parts, and addressing inquiries about repairs.
• Diagnose, assemble, and repair all small engine and outdoor power equipment sold at our stores.
• Document repairs on work orders, track units in the shop, and complete and close out work orders.
• Assist with warranty claims and ensure timely filing.
• Communicate with customers regarding the completion dates of their repairs.
• Participate in training sessions and seminars for repair technicians.
• Adhere to Loss Prevention and safety policies and procedures.

Qualifications

To be considered for this position, candidates must meet the following criteria:

• Must be at least 18 years old
• Availability to work evenings as needed and at least every other weekend
• Previous experience in small engine and/or automotive maintenance
• Prior customer service experience
• Experience in a retail environment
• Strong communication skills

Equal Employment Opportunity Statement

Our organization is proud to be an Equal Opportunity Employer. We value diversity and strive to create an inclusive culture that leverages the skills and talents of all individuals for the benefit of both the employees and the organization. We do not discriminate against applicants or employees based on race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any other legally protected status. Our goal is to continue being recognized as an employer of choice, having received accolades as a Forbes Best Mid-Sized Company to work for for an impressive seven years in a row.