Application Support Consultant

Application Support Consultant Location: Hemel Hempstead, Hertfordshire Hybrid Working An exciting opportunity has arisen for an Application Support Consultant to join an established software company within its growing Customer Success team.This is an excellent opportunity for someone who enjoys technology, problem-solving and working with customers, with the chance to develop their experience across ERP software, business applications and a range of technical systems.The Role As an Application Support Consultant, you will support customers with technical and operational queries across a range of business processes. Youll troubleshoot application issues, investigate customer queries and work towards the best possible solution. Youll gain exposure to a broad range of ERP modules including Accounting, Stock, CRM, E-Commerce, Business Intelligence and Supply Chain Management.What You Need Experience working with Accounting, ERP or Business Management software; or a relevant qualification in Computer Science, Accounting or BusinessStrong analytical and problem-solving skillsExcellent written and verbal communication skillsA customer-focused and empathetic approachAbility to work independently and as part of a teamGood understanding of financial and management reporting would be beneficialExposure to SQL Server, MySQL or SQL scripting would be advantageousExperience with REST APIs, SOAP, Postman, FTP/SFTP or software integrations would be beneficialKnowledge of EDI, Logistics, Warehouse Management, CRM, E-Commerce or Business Intelligence would be advantageousWhats on Offer? Hybrid / flexible workingPrivate healthcarePension contributionExercise reimbursement25 days annual leave plus bank holidaysTraining and professional developmentSupportive and collaborative working environmentRegular company social activitiesInterested? Simply apply with your CV or get in touch!TPBN1_UKTJ