Income Recovery Officer

Income Recovery SpecialistLocation: BracknellRate: £20.59 per hourContract: 3-month fixed-term contract, with potential to extend up to 6 monthsHours: 37 hours per week, Monday to Friday, 9:00 am–5:00 pmWe are currently recruiting for Income Recovery Specialists to join a housing team in Bracknell on a temporary basis.This is an excellent opportunity for someone with experience in housing, income recovery, welfare benefits or a customer-focused environment to support residents and help manage housing-related income matters.About the RoleYou will work as part of a customer-focused team, supporting residents and helping to ensure housing-related income is managed effectively. The role will involve working with customers, providing appropriate support and using your knowledge of housing and welfare benefits to help resolve issues.About YouWe're looking for candidates with:Experience working in a housing, income recovery, welfare benefits or customer service environmentKnowledge of housing and welfare benefitsStrong customer service and communication skillsGood IT skills, including Microsoft OfficeExcellent organisation and attention to detailThe ability to manage your workload and meet deadlinesA professional and empathetic approach when dealing with customersIf you have relevant housing or income recovery experience and are looking for your next opportunity in Bracknell, we'd love to hear from you.