Data Centre Manager - Data Centre Ops £55 - 65k

Data Centre Manager - Data Centre Ops, £55k - 65k

London

Bench IT requires an experienced Data Centre Manager, to manage the day-to-day running of a Data Centre environment. The Data Centre Manager will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge of Data Centre technologies and telecoms cabling infrastructure.

Key Responsibilities

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• Leading, managing, and developing a team within a Data Centre environment
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• Ensuring service delivery meets contractual and SLA requirements
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• Managing projects through the full life cycle
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• Applying ITIL processes for service measurement and change management
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• Producing financial and operational reports, including trend analysis
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• Supporting telecommunications infrastructure cabling and Data Centre technologies
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• Building strong relationships with internal stakeholders, suppliers, and industry partners
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• Maintaining high standards of governance within a regulated environment
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Required Skills & Experience

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• Demonstrable experience in staff leadership and people management
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• Experience managing projects across the full life cycle
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• Proven experience working within a Data Centre environment
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• Strong Service Delivery Management experience
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• Experience working in banking or other highly regulated environments
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• Strong understanding of Data Centre technologies, terminology, and BAU support
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• Strong knowledge of ITIL processes, service measurement, and change management
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• Experience supporting office and/or data centre environments
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• Experience producing financial and operational reports, including analysis
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• Experience in delivering services to contractual requirements
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• Strong people management, leadership, and team development capability
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• Able to manage high workloads and work under pressure
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• Extensive experience with telecommunications infrastructure cabling
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• Good understanding of industry processes, tools, systems, and partners
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• Confident user of Microsoft Office (Word, Excel, PowerPoint) and project tools
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• Excellent interpersonal, negotiation, and stakeholder management skills
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Desirable

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• ITIL certification
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• PRINCE2 certification
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• BICSi certification
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Data Centre Manager - Data Centre Ops

London